- My Background
Hi! 👋
I'm Mia Howard, a freshman at Indiana University studying business and management at the Kelly School of Business. I have a custom embroidery business here in Indiana and I love combining creativity and business. I am a dedicated, responsible and independent leader due to my previous experience in the food industry and beyond.
- My Skills
- Customer Service
- Training
- Presentations
- Project Management
- Problem Solving
- My Experience
- 2019
Summer Legal Intern
Answering phones, filed, prospect intake and scheduling, observed court room proceedings. Directed and talked to clients while in office. Filed and reserved meeting times, spectated court room appearences.
- 2020 - 2021
Shift Lead
Trained new employees, led closing team, responsible for customer service interactions, prepped food, problem solved as needed during shift. Helped open and run store by myself, helped increase productivity among fellow coworkers and with customer and staff interactions.
- 2021 - 2022
Crew Member
Responsible for customer service interactions, prepped food, cleaned seating area, performed closing duties. Kept track of sales during closing periods, helped open and take inventory throughout store. Helped guests with their orders and deliver food in a timely manner.
- 2021 - 2022
Crew Member
Kept working environment clean, helped communication between other coworkers about necessary precautions and care with new dogs. Helped train and stop fighting between dogs. Gave suggestions for improving safety and instruction of pets while in care.
- 2022 - Present
Test Proctor
Proctored exams for students with disabilities, provided accommodations for students who needed them, filed and organized exams, worked directly with students to ensure a positive experience.
